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Posts by Maddy Osman

CRM Best Practices: How to Get the Most of Your CRM System

crm best practices

A great product or service offering will take your business far. However, research and forecast surveys show that customer service, not product superiority, is the main differentiator between businesses in the same market. Let me prove it to you: According to a report by Walker, consumers will place more value in customer experience than prices…

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