12 Tips For Leading An Effective Kickoff Meeting

Developing the skill of leading an effective kickoff meeting is at the core of strong client relationships. Are you about to hold your first one on your own? If so, you’re likely feeling both excited and anxious. After all, you get to finally put your ideas into action, and there’s a lot on the line.…

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How To Work Smarter Not Harder with WP-CRM

The key to the success of any organization is the performance of its sales team. Too often salespeople work harder rather than smarter in order to meet their targets. However, without the appropriate support, training and tools in place, they cannot achieve their full potential. CRM systems provide the intelligence and insights to make educated…

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What Is A 360-Degree Customer View

A 360-degree customer view is all customer data across all channels collected in one digital profile. This approach is a good strategy for companies who want to build strong customer relationships. It includes gathering information about clients on every level, from basic contact details all the way through past purchases and interactions–and even checking out…

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Featured Image - How to Write Sales Scripts that (Really) Work

If you’re like most salespeople, the idea of writing a sales script probably makes you cringe. After all, scripts are often associated with high-pressure, pushy sales tactics that feel icky and inauthentic. However, the truth is, that an effective sales script can be your best friend. A good plan for your pitch can give you…

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11 Tips To Manage Outsourced Projects As A Small Business

Any small business owner appreciates that knowing how to manage outsourced projects successfully is fundamental to staying afloat. In fact, 37% of small businesses outsource at least one business process, and global spending on outsourcing is expected to hit $731 billion by 2023. After all, if you have a boutique team to handle your clients…

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Featured Image - What Is B2C_ [Guide + Examples]

Before you start a business, it is especially important to choose between a B2C and B2B model. It’s easy to get caught up in the misconceptions of others and waste valuable time. Many business plans fail to take into account certain variable factors like SEO competitors, complexity, and talent acquisition. By taking these factors into…

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Ways WordPress CRM Plugins Help Upscale Your Business

WordPress CRM plugins are a must-have for businesses of all sizes looking to upscale. These solutions are affordable, easy to use and provide a wealth of features and integrations. CRM systems also usually offer a free trial so you can try it before you buy. Managing client relationships effectively provides a deep understanding of customers…

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What Is Buyer's Remorse ans How Do You Block It Out?

Buyer’s remorse is a situation any business and service provider needs to avoid. It is the event when a client regrets a purchase after they have already made it. The reason it can be frustrating is that you may feel you have done your best to accommodate the customer to the product. However, you can’t…

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How To Realistically Manage Client Expectations

To manage client expectations is an important part of any business relationship. By definition, they are any set of behaviors or actions that individuals anticipate when interacting with a company. Historically, customers have expected basic standards like quality service and fair pricing. However, modern customers have much higher expectations, such as proactive service, personalized interactions,…

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5 Ways CRM Can Help Your Business Thrive

All businesses need the right tools to thrive. One of the applications that most organizations need, regardless of the size, is automation software. Certain tasks such as posting to social media, sending emails, sending invoices, and organizing tasks are usually repetitive. Doing these things manually can take so much of a person’s time, and letting…

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Lead Source Marketing: A Comprehensive Guide

Lead source marketing is essential for any business that seeks growth. Building a strong strategy that targets different sources where your leads ‘hang out’ is like paving your way to success. A good company knows how their leads find them, their buyer personas and what solutions they need. You can make your marketing more effective…

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4 Steps To Rebrand Your Business In 2022

To rebrand your business in 2022, you need to have a valid reason to do so. Putting your company through a series of processes to change its public image, website or core messages can be a handful within a pandemic and political fluctuations. However, if you’re experiencing growth, there’ll come a point when your business…

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6 Techniques to Close More Deals in 2022

To close more deals in 2022, business leaders need to arm themselves with a lot of patience, resilience and willingness to negotiate. Within the pandemic situation that continued more than anticipated, as well as political uncertainty and business model transformations, usual sales closing techniques have also evolved.  The ability to close a sale is what…

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5 Ways to Improve Your Business Customer Service in 2022

If you’re like most business owners, you’re always looking for ways to improve your customer service. In 2022, there are a few new things you’ll want to keep in mind in order to improve satisfaction with your brand. In this article, we’ll discuss some of the biggest changes in customer service and how you can…

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5 Tips for Maintaining Transparency In Your Client Relationships

Transparency in client relationships is simply maintaining honesty with customers and keeping it real with all details involved in the service and operations you provide. In this article, we will explore the reasons why maintaining transparency in client relationships is so important and suggest tips to keep and improve it. Why Is Transparency In Client Relationships…

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